Privacy Policy

Last updated: June 21, 2026

Information We Collect

When you place an order with By Kumu over WhatsApp, we collect the information you provide directly to us, such as your name, contact number, delivery address, and the details of your order.

How We Use Your Information

We use the information you provide to confirm, process, and deliver your order, and to communicate with you about your order.

Sharing Your Information

We do not sell your personal information. We share your delivery details only with the postal service used to ship your order (Sri Lanka Post), solely for the purpose of delivering your purchase.

Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Contact

If you have questions about how your information is handled, or would like it corrected or removed, please contact us at hello@bykumu.com.